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Tipping for takeout


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#1 Goatjunky

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Posted 04 August 2013 - 09:46 PM

Sorry if i am in the wrong topic here, couldnt find a better match. I work at a place where we work 12 hour shifts, often a person will offer to go get food. Usually that is me. Because if i go it doesnt mean i have to have burger king which is half a block away. So everyone gives me their money but never adds for tip.. im curious..i tip on takeouts, especially my group that wants xxx. A. What is a normal takeout tip and b. And is it unusual for people not to tip on takeout?

#2 Bjs229

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Posted 04 August 2013 - 10:23 PM

IMHO it depends on the type of restaurant and the service involved.

#3 Meredith380

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Posted 04 August 2013 - 10:52 PM

My general rule is that if I am getting take out from a restaurant, and the person giving it to me , i.e: bartender, hostess, someone who's main job is not to do take out, I tip. It may be only 10-15% but I recognize that I am taking this person away from their main job. If I get a pizza at a counter and call it in and the person I'm getting my food from is a cashier, I rarely tip unless the service is extraordinary.

#4 Mjx

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Posted 05 August 2013 - 03:35 AM

If a waiter or waitress is actually involved in the takeaway transaction, I'll tip (in the US), but generally, I seem to find myself ordering takeaway at a register, and part of the cashier's job at a restaurant that does takeaway is having takeaway orders handed to them, then turning and handing them along to customers, so it wouldn't occur to me to tip a cashier, under normal circumstances.


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#5 gfweb

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Posted 05 August 2013 - 05:14 AM

Never.  You'd not tip at a hardware store for the same service.


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#6 Edward J

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Posted 05 August 2013 - 07:22 AM

Interesting responses..............



#7 Porthos

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Posted 05 August 2013 - 08:28 AM

I can't imagine tipping for take-out food. I wouldn't tip at the will-call desk of any other other business. Take out food is will-call food. 


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#8 Meredith380

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Posted 05 August 2013 - 10:08 AM

Depends on the establishment. A lot of fine dining places will do to go food but have hostesses or bar staff deal with the transaction as there isn't a cashier.

#9 Porthos

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Posted 05 August 2013 - 10:21 AM

Depends on the establishment. A lot of fine dining places will do to go food but have hostesses or bar staff deal with the transaction as there isn't a cashier.

I'm probably a bit of a Cretan but I would never even think of ordering to go from a fine dining restaurant. For part of the pleasure of fine dining food is the atmosphere and being waiting upon.


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#10 Meredith380

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Posted 05 August 2013 - 10:26 AM

Porthos I completely agree and wouldn't do it either- however when I worked at a fine dining steak house people did it all the time. To me it defeats the purpose like you said. As a hostess there it made me nuts to have to take phone orders whiles guests stood waiting for tables and then to have to run around the kitchen in heels to out together their steaks which totally lose their temperature for the pleb who ordered it to drive and take home.

#11 OliverB

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Posted 05 August 2013 - 11:13 AM

I never tip for take out, as I tip for good service during my time spent at dinner, not just the fact of being handed food to me. I leave it up to the establishment to have internal tip sharing rules or something like that. But tips are reserved for service quality above just giving me what I ordered. And I'm happy to tip more for great service, just as I'm happy to tip less for bad service, though that's thankfully very rare nowadays.

 

I see take out more like a fast food thing, I order and I get handed a bag with my order a while later. I don't tip at fast food places either.


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#12 annabelle

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Posted 05 August 2013 - 01:14 PM

I don't tip for take out food.  Delivery, sure.  If I go pick it up, what am I tipping for?  The pleasure of driving there and paying for it?


Edited by annabelle, 05 August 2013 - 01:14 PM.


#13 Meredith380

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Posted 05 August 2013 - 02:32 PM

I would never tip for fast food or someone who is a cashier. However I always tip people who are deviating from their main job to give me take out.

#14 Goatjunky

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Posted 05 August 2013 - 03:20 PM

I do it because i appreciate them handling the numerous requests we have, and really because i did appreciate the service i got. We have about three places we frequent at work a LOT and they treat our order so well. But i never tip as much as when we actually eat in there.

Edited by Goatjunky, 05 August 2013 - 03:22 PM.


#15 Edward J

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Posted 05 August 2013 - 10:06 PM

I think you've got the right attitude, Goatjunky, here's the way I look at things.

 

-Somebody has to take the order,

-give it to the kitchen,

-pick it up from the kitchen,

-gather all the things like napkins, disposables, sauces, condiments, etc.

-package it,

-give it to the customer,

-take the customer's money or card,

-give her/him back a reciept, and smile.

 

While this isn't worth, 20-25% of the bill, it is worth something, say 7-10%,  and it is still customer service, anyway you look at it.



#16 annabelle

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Posted 06 August 2013 - 07:09 AM

So is picking up coffee and donuts.  I don't tip them either.,



#17 jmolinari

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Posted 06 August 2013 - 08:22 AM

I think you've got the right attitude, Goatjunky, here's the way I look at things.

 

-Somebody has to take the order,

-give it to the kitchen,

-pick it up from the kitchen,

-gather all the things like napkins, disposables, sauces, condiments, etc.

-package it,

-give it to the customer,

-take the customer's money or card,

-give her/him back a reciept, and smile.

 

While this isn't worth, 20-25% of the bill, it is worth something, say 7-10%,  and it is still customer service, anyway you look at it.

 

Couldn't the exact same thing be said for every service establishment? Starbucks does the same things, even McDonalds, dunkin donuts, etc.etc.

i'm getting a little fed up at all the tip jars i see at every place that has a cashier. 


Edited by jmolinari, 06 August 2013 - 08:22 AM.

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#18 Mjx

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Posted 06 August 2013 - 08:32 AM

I think you've got the right attitude, Goatjunky, here's the way I look at things.

 

-Somebody has to take the order,

-give it to the kitchen,

-pick it up from the kitchen,

-gather all the things like napkins, disposables, sauces, condiments, etc.

-package it,

-give it to the customer,

-take the customer's money or card,

-give her/him back a reciept, and smile.

 

While this isn't worth, 20-25% of the bill, it is worth something, say 7-10%,  and it is still customer service, anyway you look at it.

 

I've worked this sort of job, and at one, there was a tip jar. I always put that thing away when I was the only one at the register: all those actions you list? those were part of the job description, I knew exactly what I was signing on for when I took the job. Accepting, let alone expecting, tips for that felt like panhandling (yes, I read too much L. M. Alcott growing up). Apart from everything else, even though the job didn't exactly pay big bucks, it wasn't under the minimum hourly wage, and less-than minimum wage is what tips are supposed to compensate for in this sort of setting (did I mind if someone tipped me anyway? of course not :wink: ).


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#19 Holly Moore

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Posted 06 August 2013 - 05:39 PM

I tip at full service restaurants where a bartender or server handles the order. Typically 10%. 

 

I also tip at carryout places where there is a tip jar and where I am a regular or  where the counter person goes out of his/her way. Usuallly a buck, maybe two. I figure it is a long term investment on future orders. I always tip baristas for the same reason.


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#20 Edward J

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Posted 06 August 2013 - 08:07 PM

I think you've got the right attitude, Goatjunky, here's the way I look at things.

 

-Somebody has to take the order,

-give it to the kitchen,

-pick it up from the kitchen,

-gather all the things like napkins, disposables, sauces, condiments, etc.

-package it,

-give it to the customer,

-take the customer's money or card,

-give her/him back a reciept, and smile.

 

While this isn't worth, 20-25% of the bill, it is worth something, say 7-10%,  and it is still customer service, anyway you look at it.

 

I've worked this sort of job, and at one, there was a tip jar. I always put that thing away when I was the only one at the register: all those actions you list? those were part of the job description, I knew exactly what I was signing on for when I took the job. Accepting, let alone expecting, tips for that felt like panhandling (yes, I read too much L. M. Alcott growing up). Apart from everything else, even though the job didn't exactly pay big bucks, it wasn't under the minimum hourly wage, and less-than minimum wage is what tips are supposed to compensate for in this sort of setting (did I mind if someone tipped me anyway? of course not :wink: ).

 

It is with great, uh.. trepidation, that I comment on your post.

 

Yes, I agree with you completely, all the items I listed are on the job description.  I guess the point I was trying to make and wasn't successful with, was the point that those items are also on the full service server's job description.

 

Now in my town, Vancouver, we have a specialized delivery service for high end a'la carte restaurants.  People will pay for take out of high end food.  I don't know why, I don't know the reasons, but they do.

 

So on the one hand we have a couple who have a nice, long dinner at a restaurant, and on the other, a couple who have the same food at home.  True, the restaurant couple get more service, but all of the basics are the same with both couples. 

 

So, people tip 20% of the bill because they spend more time at the restaurant? Because of the decor and atmosphere?  Is the server really responsible for decor and atmosphere?

 

I must now resist the urge to follow this thread.  We will now see if my willpower holds.....



#21 Mjx

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Posted 06 August 2013 - 11:56 PM

It is with great, uh.. trepidation, that I comment on your post.
 
Yes, I agree with you completely, all the items I listed are on the job description.  I guess the point I was trying to make and wasn't successful with, was the point that those items are also on the full service server's job description.
 
Now in my town, Vancouver, we have a specialized delivery service for high end a'la carte restaurants.  People will pay for take out of high end food.  I don't know why, I don't know the reasons, but they do.
 
So on the one hand we have a couple who have a nice, long dinner at a restaurant, and on the other, a couple who have the same food at home.  True, the restaurant couple get more service, but all of the basics are the same with both couples. 
 
So, people tip 20% of the bill because they spend more time at the restaurant? Because of the decor and atmosphere?  Is the server really responsible for decor and atmosphere?
 
I must now resist the urge to follow this thread.  We will now see if my willpower holds.....

 
This isn't intended to test your willpower regarding followup, but I think I buried my main point, which is that whereas waitstaff (in the US) tends to be paid below-minimum wages, making tips an essential part of their income, cashiers receive at least minimum wage, and therefore tipping them is purely a nice extra, feeling obligated to do so seems wrong.
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#22 Plantes Vertes

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Posted 07 August 2013 - 02:19 AM

Around here tipping doesn't seem to be connected to the wage of the person, the importance of their job to us or the amount or type of work they do. It's just tradition.

 

Cabbie - optional

Waiter/waitress - yes

Hairdresser - optional

Barman/maid (in bar) - optional

Chambermaid/man - yes

 

But

 

Barman/maid (in pub) - no

Host/ess in restaurant - no

Nurse - no

Binman/woman - no

Cashier in shop - no

Postman/woman - no

Fast-food server - no

 

If I picked up takeaway for myself I wouldn't tip. If I did for the entire office I probably would leave 10-15%. No logic.


Edited by Plantes Vertes, 07 August 2013 - 02:25 AM.


#23 firstbites

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Posted 07 August 2013 - 09:42 PM

As a hostess at a very well-established, privately owned restaurant in my hometown, this is a topic I have found myself discussing quite often. Some may consider my opinion bias, but what I share with you is nothing short of the truth. 

 

Takeout orders, at least at our restaurant, are handled by the hostess 90% of the time. This includes full communication with the customer, taking the order, placing the order, communication with the kitchen/chefs, preparing the same dishes that servers are responsible for prepping (soups, salads, etc.), dealing with the check, and delivering the impeccable order to the customers hands, fresh, warm and without ANY error.

 

While this is our responsibility, and frankly my favorite part of the job as is hands-on with food (my passion), it takes away from what can already be considered a hectic job. 

 

And so the question remains: Do you or don't you have to tip on takeout orders?

 

Yes. Please DO. Whether you choose to dine in or outside of the restaurant, you are still requiring some form of personal service by one of the employees. 10% is totally appropriate and I can PROMISE you, greatly appreciated ... not to mention ALWAYS remembered.

 

there's some food for thought.  :wink:


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#24 gfweb

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Posted 08 August 2013 - 05:18 AM

As a hostess at a very well-established, privately owned restaurant in my hometown, this is a topic I have found myself discussing quite often. Some may consider my opinion bias, but what I share with you is nothing short of the truth. 

 

Takeout orders, at least at our restaurant, are handled by the hostess 90% of the time. This includes full communication with the customer, taking the order, placing the order, communication with the kitchen/chefs, preparing the same dishes that servers are responsible for prepping (soups, salads, etc.), dealing with the check, and delivering the impeccable order to the customers hands, fresh, warm and without ANY error.

 

While this is our responsibility, and frankly my favorite part of the job as is hands-on with food (my passion), it takes away from what can already be considered a hectic job. 

 

And so the question remains: Do you or don't you have to tip on takeout orders?

 

Yes. Please DO. Whether you choose to dine in or outside of the restaurant, you are still requiring some form of personal service by one of the employees. 10% is totally appropriate and I can PROMISE you, greatly appreciated ... not to mention ALWAYS remembered.

 

there's some food for thought.  :wink:

So then you always tip at Burger King.


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#25 lochaven

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Posted 08 August 2013 - 05:51 AM

Nope.  Never.

 

It doesn't matter if it's the waiter, cashier, hostess, or owner who handles the order.  It also doesn't matter if it's a high-end, low-end, or in-between-end restaurant.

 

I call (or online) my order in, get in my car, drive over, walk in and pick it up.  Rush back home, grab real flatware, a drink and a real napkin and sit down to eat.

 

I then clean everything up, clear the table, trash everything, and wash the utensils.

 

Tip????   Don't think so.

 

:smile:


Edited by lochaven, 08 August 2013 - 05:53 AM.

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And I want a table for two and a chicken for eight o'clock.

#26 annabelle

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Posted 08 August 2013 - 01:31 PM

As a hostess at a very well-established, privately owned restaurant in my hometown, this is a topic I have found myself discussing quite often. Some may consider my opinion bias, but what I share with you is nothing short of the truth. 

 

Takeout orders, at least at our restaurant, are handled by the hostess 90% of the time. This includes full communication with the customer, taking the order, placing the order, communication with the kitchen/chefs, preparing the same dishes that servers are responsible for prepping (soups, salads, etc.), dealing with the check, and delivering the impeccable order to the customers hands, fresh, warm and without ANY error.

 

While this is our responsibility, and frankly my favorite part of the job as is hands-on with food (my passion), it takes away from what can already be considered a hectic job. 

 

And so the question remains: Do you or don't you have to tip on takeout orders?

 

Yes. Please DO. Whether you choose to dine in or outside of the restaurant, you are still requiring some form of personal service by one of the employees. 10% is totally appropriate and I can PROMISE you, greatly appreciated ... not to mention ALWAYS remembered.

 

there's some food for thought.  :wink:

 

 

The owners are taking tremendous advantage of your duties as a hostess.  What in the world are the waitstaff doing while you are buzzing around doing their job?  Are they seating patrons in their own sections?



#27 Meredith380

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Posted 08 August 2013 - 01:52 PM

This is common. I dealt with the same thing in a high end steakhouse. There isn't enough take out orders to also warrant a cashier. Sometimes I even had to take room service orders. While I appreciated the tips, I definitely never expected them.

#28 msfurious1

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Posted 08 August 2013 - 03:00 PM

The owners are taking tremendous advantage of your duties as a hostess.  What in the world are the waitstaff doing while you are buzzing around doing their job?  Are they seating patrons in their own sections?

 

I'm sure the waitstaff are just sitting around with their feet up smoking cigarettes and drinking coffee or having coctails. <sarcasm>


Edited by msfurious1, 08 August 2013 - 03:01 PM.

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#29 ElaineK

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Posted 30 August 2013 - 10:20 PM

So on the one hand we have a couple who have a nice, long dinner at a restaurant, and on the other, a couple who have the same food at home.  True, the restaurant couple get more service, but all of the basics are the same with both couples. 

 

So, people tip 20% of the bill because they spend more time at the restaurant? Because of the decor and atmosphere?  Is the server really responsible for decor and atmosphere?

The restaurant couple gets more service, and the tip is about the quantity and quality of the service. I went out to lunch today with a friend and my daughter. 

 

-Somebody has to take the order,

-give it to the kitchen,

-pick it up from the kitchen,

-gather all the things like napkins, disposables, sauces, condiments, etc.

-package it,

-give it to the customer,

-take the customer's money or card,

-give her/him back a reciept, and smile.

 

Someone did all that.

Plus: 

- 3 or 4 check-ins as we waited for our table

- A round of drink orders

- 5 trips to the table to refill drinks

- A trip to get additional condiments that we decided we needed

- At least twice as much hands-on time ordering as I'd have gotten if I called the order in

- A stop by the table to bring my kid an extra pack of wiki sticks

- 3 passes to bus the table

- clearing/wiping the table and resetting

 

The service was divided between the hostess, our waiter and some runners, but what I'm tipping for isn't "preparing the food I ordered and delivering it to me" - I'm tipping for waitstaff that makes me feel welcomed, like they want me to have a good experience. I'm tipping for feeling taken care of.  When I'm being a royal pain (allergies, special requests, indecisive, etc), I tip more, especially if they manage to make me not feel like an inconvenience.

 

Sometimes I tip for takeout, and sometimes I don't. When the bartender hands me my bag and says "We were out of the little packets of soy sauce, so I put some in one of these containers" or takes a minute to chat about the food, she gets a tip.  When I order eight different coffees for the office and the barista labels them so I can tell them apart, puts the little stopper in, offers me cup holders, is cheerful about separate receipts and spends 30 seconds making friendly conversation? I tip. And that tip comes from me, not the people asking for coffee, because it was -my- life she improved. 


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#30 quiet1

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Posted 30 August 2013 - 11:51 PM

Until quite recently it didn't occur to me to tip for takeout. I've been thinking about it more recently after someone mentioned it to me, but it still seems pretty weird in the usual take out situation I find myself in - walk in, get handed bag of food, pay, leave.

 

When I do tip, it's usually in situations like ElaineK pointed out, where the order has been handled in such a way that it makes my life a little less hassle/a little more enjoyable. I suppose I'll have to try to remember to think about it a bit more - if I noticed, I'd probably tip some in situations where it was someone on the waitstaff who depended on tips to get a proper wage, just because they are doing something that takes time away from the tables they have and might reduce the tips they get there. Might have to ponder that.