Here in our country (Philippines), most customers will consider it rude if the restaurant is so noisy. We just want to relax and eat peacefully. I think it's much better if restaurants would be a relaxing background music that's not loud. It will allow the customers to easily hear each other. Plus, customers will be more relaxed without realizing that it's because of the music. :)
Posted 27 July 2013 - 03:40 PM
It is the curse of NYC dining.
There was a recent article, I think in the Times, pointing to research showing that people chew faster and eat more quickly in noisy settings, which of course enables restaurants to turn tables faster and make more money.
People also consume more alcohol in those settings - I know I do, it's one way to deal with the pounding chaos around you - and that is where the biggest profit margins are.
Sadly some of the restaurants serving the best food in New York these days have reflective surfaces, no carpeting, tables very close together, and loud music. The recent trend is also not to take reservations. So incredibly frustrating.
Posted Yesterday, 11:56 AM
In my personal opinion, for most fast-casual or even mildly casual restaurants, there should be a faint murmur of noise that will allow for certain activities to be overlooked, such as the clatter of tables being cleared and communication among the staff. There really is no "ideal design", the design needs to be amorphous, or able to adjust to the restaurant's architecture and demographic. If you have a dining room with high-vaulted ceilings that causes reverberation and amplifies noise, you will probably be trying to mitigate the noise through the use of tapestries or roof tiling. If the dining room is so quiet customers feel compelled to whisper, they probably feel awkward as well, so try to supplement it with non-lyrical music. The purpose of ambient noise is to create a gentle lull so that customers can focus on what matters most, the conversation at their table and not be distracted by everything surrounding them.
Posted Yesterday, 01:36 PM
Some restaurants have noisy sections so that part of the restaurant can be avoided. Some otherwise noisy restaurants have off hours when they are fine to dine at. I don't like having to dine were the noise level makes me feel ill and I generally won't return to such restaurants. Noise levels that high are simply an example of bad management at work.
Posted Yesterday, 01:39 PM
Noise levels that high are simply an example of bad management at work.
Yes, try to tell that to some of the most successful restaurateurs in New York City. And DC, for that matter.
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Posted Yesterday, 01:59 PM
Yes. Successful restaurants are often noisy, but I wonder if anyone can separate whether noise is a result of success or the cause of it. I think it is the former. I am aware t hat restaurant consultants say it is part of the package that leads to success, but are they just bullshitting or do they actually know?
As an aside, I was in a painfully noisy place a while ago. My table was shouting to barely be heard. I measured the decibel level with an app on my android. After 20 minutes the noise seemed more bearable, I measured the sound again. It was exactly the same. So we accommodated to the noise and it became tolerable if not desirable.
Posted Today, 01:48 AM
For myself, noisy restaurants - especially where the clientele is of a certain "beautiful people" type are places not for food but for being seen. Young people also seem to equate quiet places with fuddy-duddy-ness --- well, dear people, that's fine, just stay out of such quiet places then and you can diss them to your heart's content - but I will not care one whit about your misplaced ramblings.
As for the other considerations - such as moving clientele along, as referred to above and in those links I gave - that is something that one can choose to acquiesce in or not. In this context I would note that Hakkasan in NYC has been reported often as having a deafening modernist-type sound track quite unlike what one might think of as a serene Chinese atmosphere - and the "beautiful people" appear to like it.
Posted Today, 03:34 AM
. . . . what one might think of as a serene Chinese atmosphere. . . .
In Indiana, Chinese restaurants may be havens of peace, but in NYC, some of the most spectacularly noisy restaurants are the authentically Chinese ones, and they know not serenity of any sort. They're packed, so clearly, this is at least accepted, and for all I know, the noise level is a deliberate aspect of the business model.