Jump to content

Welcome to the eG Forums!

These forums are a service of the Society for Culinary Arts & Letters, a 501c3 nonprofit organization dedicated to advancement of the culinary arts. Anyone can read the forums, however if you would like to participate in active discussions please join the society.


If you were to call up your restaurant (onsite) manager to know how your restaurant is running, what exact information would you want from him/her?

  • Please log in to reply
3 replies to this topic

#1 srix55

  • new member
  • 2 posts

Posted 03 February 2014 - 10:50 PM

Hi All,


I am a software developer, writing a software for restaurant management and maintenance. With my software in place, the restaurant management / owner has access to up-to-the-minute information such as number of customers till now/today/this week/ this month, avg bill size, avg customer time, number of customers who willingly gave their contact information to know about restaurant programs, etc (and other information, that a POS system is able to provide).


If I were to assign a mobile number to your restaurant, and suppose if you were to call up that number and get an automated sms reply with restaurant status information, what information would you prefer, and why?


Please help me out here. My understanding of restaurants' needs is very poor. Thanks.

  • judiu likes this

#2 Shel_B

  • participating member
  • 3,303 posts
  • Location:San Francisco Bay Area

Posted 17 February 2014 - 06:19 PM

What is an "automated sms reply?"

 ... Shel

"... ya can't please everyone, so ya got to please yourself "

#3 srix55

  • new member
  • 2 posts

Posted 17 February 2014 - 09:37 PM

Well I was thinking of an automated reply i.e. if the owner/manager calls up a pre-fixed number, it would automatically cut the call and reply with an sms. But now, it kinda seems old fashioned... so i thought of dropping the whole concept.

#4 liuzhou

  • participating member
  • 2,784 posts
  • Location:Liuzhou, Guangxi, China

Posted 18 February 2014 - 12:44 AM

I shudder every time someone introduces themselves as a "software developer". The internet is full of dreadful restaurant websites (from some great restaurants) and apps clearly designed by "software developers" rather than people who know what they are talking about. 


Software writing is the same as any other kind of writing. Write about what you know about. if  your "understanding of restaurants' needs is very poor" perhaps you are barking up the wrong tree.


You seem to have come up with an answer to question maybe no one has asked or has a simpler way of counting. Instead of answering, try asking. What does a restaurant really need from a "software developer"? Perhaps nothing. Perhaps something you haven't thought about.

Edited by liuzhou, 18 February 2014 - 12:51 AM.