Cuisinart Recall

[rotuts]

indeed .  I wonder why the attachment to the plastic housing is different  

 

not loosing sleep over it though

[lindag]

Maybe I'm just ridiculously clutzy but I manageg to cut a finger on each hand getting that super sharp replacement blade out of the packaging from hell...designed to protect the blade but nearly impossible to get the blade out of it! 

[Anna N]

35 minutes ago, lindag said:

Maybe I'm just ridiculously clutzy but I manageg to cut a finger on each hand getting that super sharp replacement blade out of the packaging from hell...designed to protect the blade but nearly impossible to get the blade out of it! 

Ouch!   But thanks for warning us all. 

[boilsover]

3 hours ago, lindag said:

Maybe I'm just ridiculously clutzy but I manageg to cut a finger on each hand getting that super sharp replacement blade out of the packaging from hell...designed to protect the blade but nearly impossible to get the blade out of it! 

 

Yes, the replacement is like a Size 10 foot in a Size 8 shoe.  Then they SAY to repack the old foot in the same shoe for return/disposal; I think Conair's just trying to save return shipping charges.  Worked with me. 

[Porthos]

@palo Thank you for starting this thread. My claim has been submitted.

[dscheidt]

On 12/24/2016 at 4:22 PM, boilsover said:

 

Strange...  My replacement blade arrived today, and it's different from yours-- mine seems to have the steel blades completely bedded in the plastic hub.

 

Mine's marked: "Cuisinart DLC-7 Metal Blade DLC-001BIA"

 

 

Mine showed up today.  I have a 14 cup model.  The blade is marked DLC 001BIB.  It looks like Rotus's.  I suspect they've got different factories making them, with different designs.  Incidentally, I never got any confimation that they'd received my replacement request, until the blade showed up.  j

[rotuts]

nice

 

Sooo Sharp!

 

maybe your confirmation , as mine did went into a SPAM File ?

[dscheidt]

43 minutes ago, rotuts said:

nice

 

Sooo Sharp!

 

maybe your confirmation , as mine did went into a SPAM File ?

 Not unless it failed to include the string 'cuisinart' in it.  I did check, before submitting another request, using my work contact details.  That got an email pretty much instantly.

[Porthos]

Costco, as always, is a class act. I got a snail mail notification concerning this the day after I submitted my claim. This thread notified me ahead of Costco but I don't fault them for that.

[asthasr]

I just signed up for a replacement and received a confirmation email (at my gmail address) immediately.

[Shelby]

Has everyone gotten their replacement blade?  I haven't yet.

[lindag]

Had mine for weeks now although I haven't used it yet.

[Anna N]

10 minutes ago, Shelby said:

Has everyone gotten their replacement blade?  I haven't yet.

Ha ha!  We only got our acknowledgement about a week ago.   Things move especially slowly in the frozen north.

[rotuts]

I think that the Folks that asked for their new blade

 

after their the C's stocks of the replacement blade had been depleted  

 

might take an unknown time to get

 

I have my Blade₁  delivered to me Toot Sweet

 

I asked about a second blade I had, and got an email from them 

 

so some later request are Cooking ?

 

keep your initial Emal

 

as I have

[KennethT]

I got a confirmation email shortly after submitting my claim - on 12/23... but have not yet received my replacement

[JoNorvelleWalker]

I got my email some while ago, no blade as yet.

 

[ElainaA]

I got my confirmation email on 12/22 - no blade yet.

[robirdstx]

I got my blade just last week. I had filed my claim on 12/14.

Edited January 30, 2017 by robirdstx (log)

[dscheidt]

2 hours ago, ElainaA said:

I got my confirmation email on 12/22 - no blade yet.

I made two claims; one on 14 DEC, which I didn't get an email confirmation for, another on 22 DEC, which I did.  I got the first blade on 4 JAN.  I have not received the other.  (they're going to entirely different addresses, so I'm sure that's the one I got.)  I'm sure they've exhausted their initial supply of replacements and are waiting on the factories (or the ships).

[Porthos]

On 12/26/2016 at 10:42 AM, Porthos said:

@palo Thank you for starting this thread. My claim has been submitted.

 

I have never received any confirmation or notification emails.

[boilsover]

6 hours ago, lindag said:

Had mine for weeks now although I haven't used it yet.

 

Surprisingly, mine came within days, and I was late to submit.  Ironic, since I rarely use my DLC-7Pro.

[chromedome]

I got two confirmations...one immediately, and one about a week ago. 

 

Whatevs. I'll get it when I get it. 

[rotuts]

had anyone gotten a blade in the ' delayed ' batch , as indicated in that email ?

[DesertTinker]

Submitted my claims (custom 14 and pro custom 11) December 13. Received the blade for the custom 14 today.

Unpacked without incident . 

[MelissaH]

Nothing more yet for me.