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Cuisinart Recall

palo

By palo
in Kitchen Consumer

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chromedome

chromedome

Posted
Posted

Mine arrived today. IIRC I put in my order around the third week of January (Canadian site). 

  • Like 1

“Who loves a garden, loves a greenhouse too.” - William Cowper, The Task, Book Three

 

"Not knowing the scope of your own ignorance is part of the human condition...The first rule of the Dunning-Kruger club is you don’t know you’re a member of the Dunning-Kruger club.” - psychologist David Dunning

 

chromedome

chromedome

Posted
Posted
16 minutes ago, Shelby said:

In retrospect it's only been 3 months...but man I wish they would ship my new blade.  

 

I'm actually thinking of just buying a whole new food processor....  

Me too, but not for the same reason. My bowl is cracked and I have no discs with mine, and when I poke around on eBay I find there are whole packages with bowl, discs, base unit etc. for not much more (or sometimes less) than the two parts I actually need. 

I'm totally down with the idea of getting a "parts machine" for when my original one finally craps out. 

  • Like 1

“Who loves a garden, loves a greenhouse too.” - William Cowper, The Task, Book Three

 

"Not knowing the scope of your own ignorance is part of the human condition...The first rule of the Dunning-Kruger club is you don’t know you’re a member of the Dunning-Kruger club.” - psychologist David Dunning

 

Kerry Beal

Kerry Beal

Posted
Posted
6 hours ago, Shelby said:

In retrospect it's only been 3 months...but man I wish they would ship my new blade.  

 

I'm actually thinking of just buying a whole new food processor....  

Don't do it if you have one of the older ones - new ones aren't built well.

  • Like 1

the Chocolate Doctor
www.thechocolatedoctor.ca

www.eztemper.com

 

Confectionary Course • Confectionary Course Q&A
eGullet foodblog 2006 • eGullet Foodblog 2012

  • 3 weeks later...
ElainaA

ElainaA

Posted
Posted

Still waiting.........

If you have a garden and a library, you have everything you need. Cicero

But the library must contain cookbooks. Elaina

BeeZee

BeeZee

Posted
Posted

I had gotten an email about a month ago saying that I might expect a blade in June/July....really annoyed. Have cans of chickpeas and tehina collecting dust. Blender not a solution for everything.

  • Like 1

"Only dull people are brilliant at breakfast" - Oscar Wilde

JoNorvelleWalker

JoNorvelleWalker

Posted
Posted

Naively I  assumed the slicing attachments of my DLC-7 were perfectly safe to use.

 

Two days ago I was using the 1mm slicing disc only to have a plastic part break off while the machine was running.  My machine is long since out of warrantee but I wonder if I should bring this matter to Cuisinart's attention?

 

Sometimes I wonder if Cuisinart should stick to things they can actually make work...like the CSO.

 

  • Like 2

Cooking is cool.  And kitchen gear is even cooler.  -- Chad Ward

Whatever you crave, there's a dumpling for you. -- Hsiao-Ching Chou

  • 2 weeks later...
MelissaH

MelissaH

Posted
Posted

My blade came last week! I never got any correspondence from them, but I'm happy to have the blade.

MelissaH

Oswego, NY

Chemist, writer, hired gun

Say this five times fast: "A big blue bucket of blue blueberries."

foodblog1 | kitchen reno | foodblog2

ElainaA

ElainaA

Posted
Posted

Mine came yesterday.  i never had any problem with the old blade but I'm glad to get the replacement.

If you have a garden and a library, you have everything you need. Cicero

But the library must contain cookbooks. Elaina

Porthos

Porthos

Posted
Posted

It's a race ... will my new blade or Christmas arrive first. Not taking any bets ...

Porthos Potwatcher
The Once and Future Cook

;

chromedome

chromedome

Posted
Posted
13 hours ago, ElainaA said:

Mine came yesterday.  i never had any problem with the old blade but I'm glad to get the replacement.

I'd never had any issues either, but looked at it closely after tripping across this thread. Sure enough, it was developing fine, hairline cracks. 

 

I haven't discarded it yet, and may keep it as an emergency backup, but I wound up not using it while I awaited the replacement. 

“Who loves a garden, loves a greenhouse too.” - William Cowper, The Task, Book Three

 

"Not knowing the scope of your own ignorance is part of the human condition...The first rule of the Dunning-Kruger club is you don’t know you’re a member of the Dunning-Kruger club.” - psychologist David Dunning

 

weedy

weedy

Posted
Posted

mine came today... "only" 6 months later.

 

it hadn't occurred to me to keep the old blade (even though it exhibits no visible 'issues') as I have no reason to think the new one won't be just as reliable.

  • 3 weeks later...
ojisan

ojisan

Posted
Posted

The replacement DLC-7 blade arrived today. I'm disappointed that it is no longer designed to not ride up the spindle while operating. The inside sleeve of the old version was designed to lock into slots on the spindle, so when it spins, the blade will not ride upwards. The new blade lacks this feature. Don't know if this will be an issue in actual use.

Meanwhile, I just noticed that the one of the bowl's slots is cracked where it locks onto the tab of the base. It's always something....

Monterey Bay area

BeeZee

BeeZee

Posted
Posted

My replacement blade arrived today, about 5 1/2 months after the first request, I didn't get a "heads up" email. I had put in 2 requests a couple of weeks apart on 2 different emails, I am curious to see if I do get a 2nd blade. But at least I can make hummous this weekend!

  • Like 1

"Only dull people are brilliant at breakfast" - Oscar Wilde

lindag

lindag

Posted
Posted (edited)

If anyone is planning to replace their Cusinart, here's the one that is most recommended by Cooks Illustrated and is also the one that Ina Garten has continued to use for many years.  it's the 14 cup DFP model.

The unit I  have is the more recent DLC-14 cup model that I've had for at least 12 years...it is just like new and I've never had a problem with it except when I dropped onto my tile floor and broke the stem, Cusinart fixed that and it's been just fine ever since.

Also, my replacement blade came very, very quickly.

Edited by lindag (log)
rotuts

rotuts

Posted
Posted

i got my second blade.   I had the original that came w the machine and bought a second for two types of work.

 

Ill give Cuisinart some credit for not questioning that I had two blades.  I even offered to send them a jpg of both in one pic.

 

this version had a detailed sheet on how to unpack the blade.   the first one , a very long time ago may or may not have had this

 

it was less than straightforward unpacking the very very sharp blade.

 

most people must have gotten their blade by now as my second request was about two weeks into the notice here.

  • Like 1
BeeZee

BeeZee

Posted
Posted

I had no problem unpacking the new blade and wrapping the old one for disposal. I did however cut my finger on the slicing blade as I was restacking everything in the storage corner:S. Found a small box to safely house those blades now. And hummous has been made, order is restored.

  • Like 3

"Only dull people are brilliant at breakfast" - Oscar Wilde

JoNorvelleWalker

JoNorvelleWalker

Posted
Posted

My DLC-7 blade (singular) arrived today.  I had requested two replacements as I have an additional blade and bowl for the DLC-7.  I called Cuisinart.  I was told they process only one replacement blade per processor.  After a bit of exasperation and hold time the representative took my order for the second blade.

 

Unfortunately I had no energy left to mention the slicing attachment that flew to bits, nor the rusting CSO rack.

 

Cooking is cool.  And kitchen gear is even cooler.  -- Chad Ward

Whatever you crave, there's a dumpling for you. -- Hsiao-Ching Chou

JoNorvelleWalker

JoNorvelleWalker

Posted
Posted

I used my new blade for the first time today -- mixing batter for a Dutch baby pancake, which is a Cuisinart food processor recipe.  Perhaps the new blades are safer but they sure don't seem to work as well.  More unmixed junk left on the bottom of the bowl and more batter leaking out the bottom during pouring.

 

Cooking is cool.  And kitchen gear is even cooler.  -- Chad Ward

Whatever you crave, there's a dumpling for you. -- Hsiao-Ching Chou

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