Help! Waring by Cuisinart Commercial Food Processor S blade not pulling food down/cutting it all. Any solution?

[jimtmcdaniels]

Hi, Any suggestions?!:

Our new Waring by Cuisinart Commercial Food Processor Model# FP2200 is not Pulling the upper food down properly to Cutting it all to size when using the supplied S blade. It won't turn the peas into Humus! This is causing our staff not to use this pricey machine!
This S blade does have an upper small "wing" that doesn't seem to do much of anything. 
The blades look straight, sharp and are new...

The blades do have screws and so are removable from the center plastic cone they are affixed to.
So I can remove them and bend in a vice if that might help. But which way to bend them... 
The blades spin counter clockwise when turned on. 

I have called Waring customer service for a different matter in the past and they were no help whatsoever..

Anyone have an idea what to do/alter?

Thank-You!

[gfweb]

any chance they are installed upside down?

 

 

[DesertTinker]

Don’t try bending the blades. Is the blade unit seated all the way down? How close to the bottom of the processor bowl is the main blade? Are your staff putting the chickpeas in before or after the blade is in place?

Edited October 26, 2023 by DesertTinker
Added question (log)

[palo]

If it's new you might try seller or manufacturer

 

p

[AAQuesada]

On 10/26/2023 at 8:19 AM, jimtmcdaniels said:

is not Pulling the upper food down properly to Cutting it all to size when using the supplied S blade.

 

Not sure I understand this sentence. You are using the regular lid with the S blade correct? Not the lid for the attachments? I've used the Waring 3.5qt and 2.5qt commercial food processors so I do have some experience with them though not with the model you have -no one will confuse them with a robot coupe but they are perfectly decent machines. If I can figure out what you are doing I might be able to help. 

 

btw if you have vitamix they produce better Hummus than a food processor. 

[weinoo]

I always find that putting the liquid components in first helps things (tahini, lemon juice, olive oil)?

 

I recently made some hummus with RG’s garbanzo beans and used my high powered blender…in this case, a Blendtec. Best hummus I’ve made and no need to skin the ceci.

[jimtmcdaniels]

On 10/26/2023 at 10:10 AM, gfweb said:

any chance they are installed upside down?

 

 

No, they have stamped in them “this side up”.

[jimtmcdaniels]

On 10/28/2023 at 1:03 AM, AAQuesada said:

 

Not sure I understand this sentence. You are using the regular lid with the S blade correct? Not the lid for the attachments? I've used the Waring 3.5qt and 2.5qt commercial food processors so I do have some experience with them though not with the model you have -no one will confuse them with a robot coupe but they are perfectly decent machines. If I can figure out what you are doing I might be able to help. 

 

btw if you have vitamix they produce better Hummus than a food processor. 

We are using the correct lid for the S blade per the manual. 
What I mean is the staff wouldn’t fill the container much because they found the food processor S blade wouldn’t pull the upper area down to chop it up properly.

[jimtmcdaniels]

Ok thanks for the discussion and suggestions.

The solution I found after bending the blades a bit several times per suggestions on this site and another is:

I bent the 2 S blade’s 2 tips down.

Because the food simply needs to get pulled down.

And the S blade really can’t be bent much anywhere except for the tips. Even when placed in a vice bench.

The spinning blades are throwing food out to the container walls but the blade must also pull food down to circulate it through the S blade.

The staff says it is working alright now, problem solved.

 

When I bent the tips, I didn’t bend too much but it is visible yet the bottom blade does not touch the bottom of the container there is still clearance. Also I made sure to loosen the metal S blade’s attachment to the plastic center cone screws to avoid any possible cracking of the plastic while flexing the blade tips. I always gripped the metal blade only with large pliars. 
Thanks again.

[Laurentius]

5 minutes ago, jimtmcdaniels said:

When I bent the tips, I didn’t bend too much

 

Oh, man, are you betting the franchise!  I couldn't sleep at night, worrying over whether those tips are coming off.  They are hardened tool steel that is not intended to be bent.  

 

Please, for everyone's sake, take that blade out of service and replace it before someone gets hurt and you get sued. 

[gfweb]

Did the manufacturer have any thoughts?

[jimtmcdaniels]

Thank you for the conversation. I found the fix seems to be we bent the tips of both blades Down some. The staff says it seems to move the food down through the blade enough now, even when filled to capacity.

We first loosened the attaching screws some as not to allow bending force to by chance crack the plastic center cone. Then we used 2 large pliers on one blade at a time.

Take care