Delivery time from Chef Rubber?

[aidensnd2]

Just wondering how long it took you to receive your order? I placed an order on the 1st and still haven't received anything yet, is this normal?

Thanks

[chiantiglace]

Apparently there are some very recent mailing changes that have upgraded security drastically, and a lot of online companies have warnings posted that regular orders can take up to 2 weeks to be processed/shipped/received.

I just ordered something from pastrychef.com and it came in 8 days, but i live way out of the way so a normal place it would have been 5 maybe. I wouldnt worry too much.

[Wendy DeBord]

I ordered a couple items from them recently, it took over 2 weeks for delivery. Plus they didn't notify me in advance that someone thing I ordered was on back order.

[sarah o]

Just wondering how long it took you to receive your order? I placed an order on the 1st and still haven't received anything yet, is this normal?

Thanks

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i also ordered something on the 1st and haven't received it yet.

[Anni]

I placed an order on the 2nd and received it yesterday. I live on the west coast, if that helps...

[aidensnd2]

I also live on the West Coast.

I emailed them right before I started this thread and they didn't email back today. It's frustrating as I needed my order for this Friday. They have good products but if this is the kind of service that is typical I doubt I'll be ordering from them again...

Thanks

[chiantiglace]

i live on the eastest of east coasts so my post might be invalid to your needs.

[Chef Rubber]

Dear all concerned.

We profusely apologize for any delay or miss shipment.

As of late we have moved into our new production facility and have continued to maintain our ISO 9001:2001 Certification for manufacturing.

This is the highest certification recognized by the international community.

Additionally, we are continuing to upgrade and improve our web site www.ChefRubber.com to ensure a secure e-environment as well as quick ease of use.

From everyone here at Chef Rubber, it is in our best interest to best serve you, our customer, to our best ability.

We hope you will find of interest our NEW FDA compliant metallic appearing cocoa butter line called the " JEWEL COLLECTION " released today, Feb.14th, and soon to be uploaded to the web site ASAP.

Again we can not express our deep concern for any delay in shipping.

Kind regards,

Chef Rubber

702-614-9350

[chiantiglace]

Chef Rubber, have you been thinking of getting PCB on your line of products? Because that has been under heavy discussion lately.

[Wendy DeBord]

Just wanted to say, I'm throughly impressed and delighted to read that Rubber Chef is concerned and now aware of it's (hopefully temporary) delays. Hat's off to you for stepping forward!

[sarah o]

Still waiting for order put in jan. 31 and noticed they were very efficient at deducting from my account 2 days later.

sarah o

[sarah o]

Still waiting for order put in jan. 31 and noticed they were very efficient at deducting from my account 2 days later.

sarah o

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Just went to website to check on order status, hasn't been processed yet!

also sent email.

Sup with that?