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JoNorvelleWalker

JoNorvelleWalker

I need help with how to enter text responses for the course.  There is a space on the webpage to enter text and when I click in it the box shows it is selected by a blue border, however there is no cursor and typing does not do anything.

 

When I first took the class summer before last I had the same problem.  I contacted edX support.  I received a useless response to accept cookies, enable javascript, clear the browser cache, or switch to a different browser.  Eventually I figured out the problem and was able to enter text.  But that was with an old computer running Windows 7 and I would like to use this computer running Windows 10 for the cooking course.  I went back and tested the old computer and I can still enter text.

 

But I can't remember what I did.  Has anyone run into the problem or have a solution?

 

 

Edit:  after reviewing my correspondence with edX, I remembered the workaround I discovered was to refresh the webpage.  Still a pain and not something I've seen with any other website.

 

JoNorvelleWalker

JoNorvelleWalker

I need help with how to enter text responses for the course.  There is a space on the webpage to enter text and when I click in it the box shows it is selected by a blue border, however there is no cursor and typing does not do anything.

 

When I first took the class summer before last I had the same problem.  I contacted edX support.  I received a useless response to accept cookies, enable javascript, clear the browser cache, or switch to a different browser.  Eventually I figured out the problem and was able to enter text.  But that was with an old computer running Windows 7 and I would like to use this computer running Windows 10 for the cooking course.  I went back and tested the old computer and I can still enter text.

 

But I can't remember what I did.  Has anyone run into the problem or have a solution?

 

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