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FOH/Service Books

san

By san
in Food Media & Arts

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san

san

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does anyone have any recommendations for books on restaurant *service* rather than food/cooking? here are a few of my favorites:

-Service Included- Phoebe Damrosch

-Lessons in Service/Excellence from Charlie Trotter

-Satisfaction- J.D. Power & Assoc. *Not specific to restaurants, rather a primer on customer satisfaction in general

Sandy Levine
The Oakland Art Novelty Company

sandy@TheOaklandFerndale.com www.TheOaklandFerndale.com

www.facebook.com/ArtNoveltyCompany twitter: @theoakland

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Megan Blocker

Megan Blocker

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Posted

san, it sounds like you're looking for books that talk about providing strong service, rather than memoirs or even novels that focus on FOH workers?

"We had dry martinis; great wing-shaped glasses of perfumed fire, tangy as the early morning air." - Elaine Dundy, The Dud Avocado

Queenie Takes Manhattan

eG Foodblogs: 2006 - 2007

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