On 8/21/2019 at 7:55 AM, Jim D. said:I definitely think there is room on the market. Fuji mentions food prep on their website, but I didn't find that translated into customer service (there is better customer service with the previous owner of the company now at hlvptek.com). Grex has some very good videos on using their airbrushes for food prep (cake decorating in particular). They do make an HVLP gun, but it's not aimed at chocolatiers (the smallest cup holds 20 fl. oz.). Their customer service is excellent and showed some knowledge of the particular challenges of using cocoa butter, but it's not really their focus.
What I would like is a gun with a built-in heating method that would keep the cocoa butter fluid (like the Krea chocolate one), and I do think there is a small (but fanatical
) market for such a device. And people who work in chocolate are accustomed to paying outrageous prices for just about everything they use.
But I definitely think you are the person to develop this. After all, you have worldwide experience with selling a device to that fanatical market and the connections to make it a "must-have" device in a fairly short period of time! And finally, you know how to provide excellent and immediate customer service. I would migrate to Canada to join your customer service team. All you would need is to get a few famous chocolatiers using the Beal spray gun on their Instagram feeds, and all of us would be clamoring to have it, no matter the price.
If you had any idea how far in the hole I am with my ‘worldwide experience’!
