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My bean club order arrived today -- with the bag of midnight black beans pre-opened. What a mess. Managed to scoop up most of them. I hope Roomba can find the rest. RG packaging leaves a bit to be desired. I've managed to spill bags myself before but this is the first time I've been saved the trouble.
I called customer service but no one picked up the phone. No one has called back.
Edit: RG customer service called back and they are sending a replacement for the midnight black.
My bean club order arrived today -- with the bag of midnight black beans pre-opened. What a mess. Managed to scoop up most of them. I hope Roomba can find the rest. RG packaging leaves a bit to be desired. I've managed to spill bags myself before but this is the first time I've been saved the trouble.
I called customer service but no one picked up the phone. No one has called back.
