So far, the machine is still doing very well. My only problem I have had is with cocoa butter in the molds sticking. I've been tweaking it a lot, and have found that the factory setting of 88.7 for the temper is too low for the cocoa butter to adhere properly. I've raised it to 90 and it was much better. I only had a few losses. I may still raise it a little higher, may a half of a degree. I think depending on the chocolate you use, you may have to experiment to find the right temperatures for your brand. I'm only using block chocolate now. The machine recommends that, and I can see that the callets might tend to get stuck more. I have thrown bits and pieces in there, and they might slip past the baffle, but still melt down. I don't think the machine takes that long to get through the entire process. It has three choices, the first just melts down to the temper point, and is pretty fast. I tend to use the second, because if the leftover chocolate is not in temper, this will retemper properly. I did try the overnight mode, which is supposed to help save time the next day. The chocolate retempered fine, but I did notice it had a strange look to it, not sure how to explain it. Probably was getting overworked. All my molded pieces were still very shiny, so no ill effects. I don't know if I would use it that often though. I am very happy with it so far. I ordered mine from a company that had a business pack that could be ordered with it. It included two of everything (bowls, baffles, knobs, etc) as well as dipping forks. I think they sell on Ebay as well.