After a couple of weeks' hiatus I was set to try another sous vide test today. I pulled my Anova out of its box, set it up in a pot full of hot water (at appropriate level, between minimum and maximum), plugged it in and turned it on. The temperature of the water has been dropping steadily. Water is circulating, but apparently not heating. The controls LOOK normal: measured temperature, temperature set point, wifi emblem lit. When the pump is off the "go" button is red; when the pump is running the "go" button light disappears but the pump is circulating. Question about that "go" button light: didn't it turn blue or maybe white before, when the circulator was running? Is that a clue that the heating element isn't working?
Is there a switch someplace that I've forgotten about, or an interlock, or even a good test to confirm that the unit has failed? I have a call and email in to Anova, but being impatient I'm looking here for help as well. The manual doesn't seem to have troubleshooting info for this.
eta this update: I've heard back from Anova, and the circulator will be going back to them.
