When i was in high school i worked at a local family restaurant. One day we had a worker installing some molding in our grill area.Our cook heard the guy say "oops" and didnt think anything about it. About 15 minutes later a customer found a small nail in one of the pancakes I can remember the owner chewing this guy out big time. The customer,thank god, didnt bite into the nail and was very understanding over the incident and took the "stuff happens" approach to it. We ended up giving a free meal to her and she forgot about the incident.