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If you were to call up your restaurant (onsite) manager to know how your restaurant is running, what exact information would you want from him/her?


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Posted

Hi All,

I am a software developer, writing a software for restaurant management and maintenance. With my software in place, the restaurant management / owner has access to up-to-the-minute information such as number of customers till now/today/this week/ this month, avg bill size, avg customer time, number of customers who willingly gave their contact information to know about restaurant programs, etc (and other information, that a POS system is able to provide).

If I were to assign a mobile number to your restaurant, and suppose if you were to call up that number and get an automated sms reply with restaurant status information, what information would you prefer, and why?

Please help me out here. My understanding of restaurants' needs is very poor. Thanks.

  • Like 1
  • 2 weeks later...
Posted

Well I was thinking of an automated reply i.e. if the owner/manager calls up a pre-fixed number, it would automatically cut the call and reply with an sms. But now, it kinda seems old fashioned... so i thought of dropping the whole concept.

Posted (edited)

I shudder every time someone introduces themselves as a "software developer". The internet is full of dreadful restaurant websites (from some great restaurants) and apps clearly designed by "software developers" rather than people who know what they are talking about.

Software writing is the same as any other kind of writing. Write about what you know about. if your "understanding of restaurants' needs is very poor" perhaps you are barking up the wrong tree.

You seem to have come up with an answer to question maybe no one has asked or has a simpler way of counting. Instead of answering, try asking. What does a restaurant really need from a "software developer"? Perhaps nothing. Perhaps something you haven't thought about.

Edited by liuzhou (log)

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