I had the most amazing experience at Shula's in DC once. My b-f's filet was a tad too cooked (he likes his steak nice and bloody), so we traded since I'm not quite as picky with my steaks. No loud complaining, no big scene - just a swapping of the plates. Not 30 seconds later, 3 of the staff rushed over to our table and immediately wisked my plate away to replace the steak. I guess I was spoiled, because now when I'm at a restaurant and something isn't quite right, I just expect it to fix itself! In fact, I don't think I've ever said anything about a meal - just grinned and bared it. So, I guess my question is: what is the best way to complain about a dish without pissing anyone off and getting a big loogie in the next course?