Repairing a Mol d'Art

[Jim D.]

I purchased a 6-kg Mol d'Art melter in Feb. 2021.  In the past couple of weeks it has not been operating satisfactorily.  The first time I set it at the top heat setting, but the indicator light did not turn on.  I "jiggled" the plug, finally the light came on, and the chocolate eventually reached the set temp.  Another time it had again been set at the highest temp, and after two days (during which I checked to see that it was on) it had reached only about 32C.  From time to time the indicator light blinks.  I used various outlets, so it's not a kitchen electricity issue.  I contacted the vendor to see if they do repairs but meanwhile thought I would ask whether other eG members have had similar issues.  The questions:  If the vendor does repairs, is the cost likely to be more than a new melter?  For obvious reasons one cannot blindly trust a seller with this question.  And is it likely a local electrician might be able to solve the problem?  I don't know how proprietary the parts of the Mol d'Art are.  Or the inevitable question these days:  Is it better just to go ahead and purchase a new melter?  Thanks for any help.

[Kerry Beal]

No good answer for you I'm afraid. Who's the vendor? Are you going to have to send this to Canada for repairs?

 

 

[Kerry Beal]

For sure - hubby would happily take it apart. 
 

He doesn’t recall taking one apart before and noticing if there we’re proprietary parts

 

 

[Jim D.]

20 minutes ago, Kerry Beal said:

For sure - hubby would happily take it apart. 
 

He doesn’t recall taking one apart before and noticing if there we’re proprietary parts

 

 

 

Thanks for checking.  He certainly fixed my EZ.  By the way, on Instagram I saw an interview with you by the owner of Sosase, the colored cocoa butter that is currently making a splash in the bonbon world.

[Kerry Beal]

3 minutes ago, Jim D. said:

 

Thanks for checking.  He certainly fixed my EZ.  By the way, on Instagram I saw an interview with you by the owner of Sosase, the colored cocoa butter that is currently making a splash in the bonbon world.

That was fun yesterday!