Having worked at Disney World, elsewhere in the US, Canada, and now Singapore where every restaurant has a 10% service charge, I disagree with the auto-grat. Servers at WDW make plenty of tips (or did) even accounting for europeans and south americans who aren't familiar with the tipping system. In fact they would get upset when they "only" got 15%. Everywhere else I worked in the US I found the servers to be quite well paid, and in high end restaurants often more than even management....the kitchen staff always got the least. In Canada...while tipping runs 10-15% instead of 15-20%, they get paid minimum wage as well, and do very well overall. Yes, sometimes even $70 per hour, but they might only work a 4 hour shift, they might get sent home early, they might only get 4 shifts that week, so don't calculate a 40 hour week and $100,000+ a year. Singapore used to be a "tipping optional" city, but they discovered that caucasian tourists would get great service and the locals would get bad service....because one tipped and the other didn't. So a 10% service charge was levied country wide and now service sucks. If you know what the tip will be, there is no need To Insure Proper Service (TIPS). And then when the company keeps the 10% anyway, which is standard here, there is even less incentive (aside from pride in your work and keeping your job) to provide great service. I'm curious to know how the service is in Europe and Australia where there is no tipping (I believe).