A true chef who takes pride in his work does not compromise quality for quantity. I am sure there are some occasions where this is impossible, say a catering that was booked months ago and, when it comes time to order the food, you cannot get as much (insert ingredient here) as you need. But in the day to day business of running a kitchen, there is no excuse for it besides greed. Like I said, either don't run that dish or let the staff know that you are short and to be ready to see it 86'd. Randi did not say anything about the quality of the ingredients. She said it TASTED different. She specifically mentioned the peppery flavor. It is really not that difficult to make something like a simple crabcake the same way over and over even without a recipe and it is equally as easy to tell that it tastes different than it did before. She never dictated anything to the chef and if the chef was a true professional, the cakes would have been the same as they were before or they wouldn't be on the menu. If you are referring to me telling you to get over yourself, I have no problem with you telling me off. I stand by my statement. It's not like it was a personal attack. I can tell you that nothing is more annoying than someone playing the martyr about how hard they work and how tough their job is. It seems as if you assume that chefs work harder than anyone else. That is a baseless assumption and I get ticked off when chefs do that. Lots of people work hard. You are not the only ones. As for the customer having to "respect" the chef, I completely disagree. If anything the chef should show respect to the cutomer. Without the customer, the bills don't get paid and the chef is out of a job and cannot practice their art.