personnaly, i had a bad experience with the fms. The weakness is that there is no safety fuse on it, and it's not an aprove device by UL or CSA. I almost set my kitchen i fire because of that. It's true the support is good, Frank the conceptor, took my device back and refund me. Same thing for my colleague who send it back. I own 3 sous vide pro and i use those since they came out, and never had a problem. Now i have a crative model that is at a cheaper price and do the same job. Deffinatly suggest polyscience product for quality, reliability and support.
