No change yet. Lisa from Anova suggested I let the water rest for half an hour before putting the anova in and also asked about the dh of the water im using (which is 8.5dh). She said that sometimes soft water can cause these issues. I really hope I don't have to send it back...besides having waited for it for a long time it's also quite costly to ship and get through customs. Don't want to do that again ;-) Earlier, Jeff from Anova stated that water level is detected by their patented low water level electrode sensor. It is pulling charged particles from your water. A few suggestions: 1. You could try ionizing the water by placing a few drops of alkaline water concentrate in it. 2. Try a different container or pot (I don't think this will have an impact though). 3. Add a little bit of salt to the water, which will ionize into sodium and chlorine ions. 4. If all else above fails, try harder water just to see if the type of water really is having an impact on the sensor. Did any of the above work? Thank you, Ryan Imgrund for these tips. I have tried adding salt to the container, but this didn't solve the problem. I can't really see why the water I'm using wouldn't be hard enough. It's pretty hard as is.... Guess I'll just have to wait for a response from Anova
