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gadfly

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Everything posted by gadfly

  1. I have to say I don't find any of these complaints unreasonable. Several people focused on the dripping water but it was stated the the true objection would have been not being moved. Yes, mistakes happen but waiting 40 minutes and then not getting served at all? This means not only botching the order but not properly checking on the table and so realizing your mistake. Yes, the wrong food does go out at times, this is entirely the responsibility of the person taking the food out or the expeditor. every restuarant I've ever worked in puts a copy of the check up with the finished order, including special requests and allergies. I have spent most of my adult life in one part of a restaurant or another and these are ALL legitimate complaints and occur far more often than necessary. I have always tipped generously and been understanding of issues. I am also inclined to take any issues to Management first. That being said I am tipping for service, I expect it and don't particularly care why you can't provide it. If it is the fault of the establishment than I am sorry for you, but I am still paying for a certain experience. If you are not able to provide it then people should not be expected to pay for it.
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