https://bamix.us/pages/about-bamix
https://bamix.us/pages/contact
This is the leading info from my browser, but I didn't see it on the link:
"Do not open the unit yourself or you will void the warranty. We have a Certified Repair Service in the United States. The great advantage of the bamix® is of course its sustainability. Our equipment can still be repaired and in most cases for less than $50. Write to our customer service via the contact form so"