I got no messages at all. Looked as though the segment was loading then just went black. I did just turn off my popup blocker (thanks for that note) and I got the preview to run (but it is very short) and another program (not Heston) seems to run also - but when I try the Heston 1st or 2nd segments I now see they show 0;00 as the time left to play once the loading whirligig thing in the middle of the screen has stopped spinning, and yet the 2nd at least should be viewable for the next 16 days. F