Potentially not an issue for anyone not in the US, but... my mileage has been very poor with the HMP Gastro. I was the first consumer to have one in North America and the only one for months in the US that knew anything about them or how to use them. I have had Thermomix units for years prior to HMP coming to North America. Unfortunately, and I haven't been shared details, the product engineering does not seem to do well on North American power at 240v and 60Hz. I had 4 defective units in as many months since April 2012 release and then my 5th replacement unit broke around November -- all with the same symptom. Eurodib, the master distributor for North America promised to pick it up and replace it as they had before, but then balked and I went 8 months with a broken Gastro in my garage before my local Eurodib rep went to bat for me and got them to pick it up finally. It's been in their hands now for the better part of 6 weeks and no word back from them on when I will get it back. I'm told there is some modification that has been made to the machine due to differences in power that they hadn't anticipated, but that doesn't make the situation any better for those of us who were early adopters since now Eurodib's approach is to have us pay to send them back to Eurodib for them to "fix" the machines and send them back to us. So for 15 months of waiting with two Gastros that I was deprived use of and about $US4,000 in outlay to get them, I'm left holding a pair of paperweights -- well that is if they ever return the first one to me. Otherwise, that's just plain stealing. More detail at http://hotmixprous.com/ for those with any interest. Definitely a buyer beware situation.
