Hello everyone, my first post here but I have been busy reading up on many of the forums on this board while awaiting my registration. I dare say i will be a regular. I am the principal at WineStar and was buoyed by some of the nice comments people have made about our company in this thread. Thank you. In regards to the initial query, WineStar and other reputable online wine retailers will have a heat policy. Our policy stipulates that we reserve the right to hold wine in the event of extreme heat at either origin, destination or at any point during the journey. The customer (always being right and all ) always has the ability to overrule the policy and request immediate dispatch but by and large the policy is appreciated and adhered to by all. Happy Wining!