I found a fried bug on the bottom of a bag of Lay's potato chips. It was a big bag and we ate the whole thing except for the crumbs at the bottom...The bug was in the crumbs! I called their customer service number. They sent me a return envelope to send the bug and the bag to them...along with $25 gift certificate to Pizza Hut (I guess they own each other). After I returned the bag, they sent me coupons for 2 cases of Pepsi. I went to the store and got the Pepsi. When I got home I realized that 6 of the cans had been punctured and all the cans were empty (the inside of the case was covered in dried Pepsi). I couldn't win!