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beckygpa

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  1. I just wanted to respond to tharrison and those thereafter. My name is Becky Gomes and I am co-owner of Nakama Japanese Steakhouse and Sushi Bar. I appreciate your feedback from your visit and am here to assure you that we are aware that things were a bit hairy---especially the first month!!! We were uncertain of our opening date as the City of Pgh laid off lots of workers so when we finally got approval to open, we had Grand Openings and were a bit unprepared for the overflow of people we had the first two weekends. I forwarded your message on to both of our managers and we are addressing the issues of service with our servers. I ask you for your patience. We want to be a place were all guests can come and have perfect service, and a great meal, as well as a good time. We feel we are getting there but not without working lots of kinks out on the way. So, I apologize if you had a bad meal. And I certainly am addressing the 'blowing off' of by the manager. That is unacceptable. I hope you are good enough to give us another chance. If you will visit our website at www.eatatnakama.com and click "Get a Free Appetizer" you will be provided a coupon to get a free appetizer as long as you leave your email address. Our goal is to make our guests happy and very satisfied with the food and service. I know we will get there. I hope you will revisit and accept my apologies. Thanks for your time and for your feedback. Warmly, Becky Gomes
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