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MEM9

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  1. The main BlueStar site, right now, is www.prizer-painter.com. Also, there is this site in progress: www.bluestar-usa.com (I think this is the url; it's close). There is a great deal of discussion of BlueStar in the appliance forum at www.thathomesite.com. Just search for BlueStar. Prizer Painter made the Garland residential ranges/rangetops before Garland gave up its residential business. Prizer now makes and directly markets the BlueStar, which is, in substance (if not in law), a Garland -- most notably in the form of the famed Garland star burners. I've had a 30" BlueStar rangetop for about three months, and it's been great (I'm also a sucker for 18K BTUs, and the star burner configuration does seem to get the heat to the pan very effectively). Can't help you out about the oven, but, again, check out the thathomesite (also known as gardenweb) appliance forum, as many people over there have (or, at least, are purchasing) BlueStar ranges. Be aware that you may run into a considerable wait, as the demand for BlueStars seems to be on the rise and the Company is working hard to keep up. In case it's of interest, BlueStar will do a range in any color you'd like (for a modest additional fee beyond the standard stainless steel cost); they will also vary the burner configuration, I believe, again, for an extra fee. BlueStar came in first (ahead of a close-second DCS, followed by Viking, and Jade (formerly Dynasty) in testing done by David Rosengarten, and published in the November-December 2003 issue of Amercian Express Depatrtures' magazine: www.departures.com. Rosengarten only tested the rangetop features; not the oven. He also didn't test some obvious contenders, like Wolf and Thermador; don't know why. Online sources for BlueStar are Distinctive Appliances and CuttingEdgeKitchens. As for servicing. BlueStar uses a central clearningouse, named VAC Services, which sets you up with a local service provider in your area (sort of analogous to AAA for auto towing and repair). VAC, however, only accepts service calls for work under warranty, so you'd need to buy the extended warranty to use them beyond the first year. Ordinarily, I never go for extended warranties, but in this one case I did -- besides it was only around $100 for a 5-year warranty.
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