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Cyberider

Breville "Smart" oven vs. Oster "dumb(?)" oven.

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Dummies

 

all of of them .

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6 hours ago, IEATRIO said:

I have begun to experience a big problem on both of my SmartOvens though, in that the fancy circular power buttons no longer function reliably. They beep as if they've been activated when pressed, but most of the time the on/off switch has not actually been activated.  This is an annoying problem when turning the machines on, as sometimes you think the machine is on and preheating, only to return to a cold "off" oven.  Its a much worse and potentially dangerous problem though when the oven is on, and you think its been turned off, but in fact remains on.  It sometimes takes 10 presses or more to work the switch.

 

Ours has been the same for over a year.  I know it has been that long because I thought to replace it with a Cuisinart steam oven for Christmas 2016 but then BBB didn't really have a CSO to send me, in spite of accepting the order online.  So we kept on using the Breville.  Sometimes the problem seems a little better for a while, then a little worse.  I assumed that eventually I would be forced to replace it but I fantasized that Cuisinart might bring out a larger steam oven if I stalled, so I keep on jabbing at that button.  

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I had a different problem with my BSOA and replaced it with the Air.  I use it as my main oven and it gets a lot of use.   I'm curious to know if anyone has contacted Breville about this problem?  Seems rather widespread.

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23 hours ago, Darienne said:

How long have you owned each oven?

 

We have found  that all electronic products simply fail after a certain length of time.  Just part of this AI life we lead.  

 

We used to shop at a certain local appliance dealer which closed up years ago.  DH was a former teacher of one of the employees who told him that if someone gets five years from a stove, fridge, etc...that person is very lucky.  

 

Both of them are at least a few years old, but certainly not old enough that I would expect them to both be failing (and potentially dangerous) due to the same faulty part.  Nothing lasts forever, but I would expect domestic kitchen products, particularly solid state bits on supposedly premium products that cost several hundreds of percent more than the average toaster oven, to last for a reasonable amount of time.  I'm pretty disappointed and my experience has definitely dissuaded me from purchasing other Breville products with the same circular buttons (although I don't know whether they have the same problem or not or if its just the SmartOven).

 

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1 hour ago, IEATRIO said:

 

Both of them are at least a few years old, but certainly not old enough that I would expect them to both be failing (and potentially dangerous) due to the same faulty part.  Nothing lasts forever, but I would expect domestic kitchen products, particularly solid state bits on supposedly premium products that cost several hundreds of percent more than the average toaster oven, to last for a reasonable amount of time.  I'm pretty disappointed and my experience has definitely dissuaded me from purchasing other Breville products with the same circular buttons (although I don't know whether they have the same problem or not or if its just the SmartOven).

 

 

I agree.  My Sharp Convection/Microwave oven lasted for 21 years and then the convection oven stopped heating but the microwave continued working just fine for another 5 years.  

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On 2/1/2018 at 9:47 AM, Anna N said:

Same here.  So far only annoying. 

 

Good luck.  I'm on my 3rd BSO.  Would've completely quit them if not for BB&B's replacement policy.

 

The build quality is not very good, considering that $29 toaster ovens' are better.  The controls are flimsy and fritzy, and that f^c&ing thermal fuse Breville uses (less than the top set temperature!) is enough reason to never buy one of these. 

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My sense is that the Breville Air is better built. But time will tell. 

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36 minutes ago, gfweb said:

My sense is that the Breville Air is better built. But time will tell. 

 

The racks are heavier, that's true.

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20 minutes ago, boilsover said:

 

The racks are heavier, that's true.

And the dials are more substantial. 

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13 hours ago, boilsover said:

 

Good luck.  I'm on my 3rd BSO.  Would've completely quit them if not for BB&B's replacement policy.

 

The build quality is not very good, considering that $29 toaster ovens' are better.  The controls are flimsy and fritzy, and that f^c&ing thermal fuse Breville uses (less than the top set temperature!) is enough reason to never buy one of these. 

That thermal fuse issue certainly should earn the engineer his/her walking papers. That's pretty egregious. 

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13 hours ago, chromedome said:

That thermal fuse issue certainly should earn the engineer his/her walking papers. That's pretty egregious. 

 

Yes.  When the first oven failed, I read up on how to "fix" it by replacing the fuse (about $1 from Radio Shack).  There are YouTube vids, but don't waste your time--they changed the design to prevent user replacement.

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On 2/3/2018 at 8:13 PM, boilsover said:

 

Good luck.  I'm on my 3rd BSO.  Would've completely quit them if not for BB&B's replacement policy.

 

The build quality is not very good, considering that $29 toaster ovens' are better.  The controls are flimsy and fritzy, and that f^c&ing thermal fuse Breville uses (less than the top set temperature!) is enough reason to never buy one of these. 

 

Can you please explain the issue with the thermal fuse?  Is that part of the issue with the defective switch? Or is that a separate issue?

 

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5 hours ago, IEATRIO said:

 

Can you please explain the issue with the thermal fuse?  Is that part of the issue with the defective switch? Or is that a separate issue?

 

Separate issue.  The oven just CATOs if the fuse reaches its blow temp--which is less than the oven's max temp.  Nifty, huh?

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2 hours ago, boilsover said:

Separate issue.  The oven just CATOs if the fuse reaches its blow temp--which is less than the oven's max temp.  Nifty, huh?

Sorry...,but does CATO mean Catastrophe at Take Off?

 

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On 2/5/2018 at 3:29 PM, Darienne said:

Sorry...,but does CATO mean Catastrophe at Take Off?

 

Bingo.

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