Great write up foodman! Sorry to hear that you got such poor service on your visit. My gf also complained about the lack of service and professionalism the first time she dined there (over a year ago). Fortunately for me, on my visit I got an excellent waiter. I believe his name was Bob. He is an older gentleman with a beard. A very knowledgeable waiter. As each dish came out, he came by to explain each dish and answered any questions we had for him. Anyways, I'll save the rest for my write up. My apologies for not writing it up sooner. Work has been taking a big chunk of my time lately. I promise i will get it all organized and posted when i get some time this weekend..