After a recent visit to the new CHeesecake Factory in Towson MD, i figured that i would gather some info. First noting that i did wait for them to be opened for a little over 2.5 months before i decided to go there, (cause God knows noone is perfect in the beginning), I, went out with the family to try this place. As far as corporate restaurants are concerned, the Cheesecake factory is supposed to be one of the bests, as a step below casual fine dining for the averagee man. This view in mind i would like to give you all some thoughts and see if anyone else has the same, or different, experiences at the Cheesecake factory, and or, any other Corporate place. As you walk into the Cheesecake Factory, you notice that the ambiance sucks. they tried to hard to create a modern Italian meets Egyptian theme (for lack of a better term. the Music is way too loud, and the restaurant itself is not a place for a quiet meal, as everyone in the place can be heard. The servers are slow, and dont know their service skills. (quick question, when a beverage napkin is placed on your left, would you serve a customer from the right, and reach infront of them? Answer: Yes if you work at the Cheesecake factory!) you walk up to the table and your silverware is already their, sitting on the table (yes, not on a napkin, on hte table top.) The server, though he did seem to know the menu, when we were giving him the orders, he decided half way through the order process that "maybe I should write this down." (there were no special preps. We had to ask for refills multiple time to no avail, and when food was finally served chicken was under cooked. when i pointed this out to the server, he did take it back, and get a manager, who did a standar appology. the sad thing is that the French Frie that was over in the corner when we got in the Restaurant was still their when we left, though in the managers defence, he did look at it multiple times and keep on going. Needless to say i was very shocked about the entire experience. I will say that the CCFactory in the Inner Harbor, is good, but the Cheese cake factory has alot to work on from service to their menu. and im sure that anyone that has ever eaten their will tell you, there are too many items on that menu to do any one thing correctly. (you know that your menu is too big when you have to sell advertisement space in the menu on EVERY page) My rant being over now, what do you guys think? Chef