Just found this site a few weeks ago and this helped out a bunch. Though the last post was back in 04 and a bunch has changed as far as some BK locations doing what youve asked. For those of you that said your burger was pipin hot when you ordered it OTB they must of microed the burger. In my area the burger might be about 110* when ordered OTB so I can see why BK micro's the burger to bring it up to temp per food safety guidlines. They state beef must be cooked to 160* and kept @ 140* so if the burger is only 110* when comming OTB they really need to micro the burger to bring it up to temp to within food safety guidlines. Though at one loaction when I ask for it OTB and do not micro it they will do as I ask with no problem. One of the other locations in my area it's a different story and have talked to BK Corporate about it to see if I might be in the wrong. According to them I was in the right so they should be able to do my order as I ask and should start a "New" order at that point no matter if some patties just came off a few monents before and put a uncooked burger on the broiler. When I order I first state that my order will be a special order then I ask for the burger to be done Fresh Off The Broiler, Minus the pickle, Minus the Onions, and since it's OTB not to micro the burger, and the burger to be cut in half. In one location they have never messed up and will do as I ask. The burger at that location does taste better but it's not very hot at all about 110* which is fine since I really dont wnat my lettuce wilted. The other location they seem to think that a few minutes is still OTB or if they just came OTB that that is just fine. On the contrary it's not and according to BK Corporate they Have TO start a new order and Flame broil a uncooked burger and run it through the broiler as stated no matter if they just came off just a few seconds before. The bad news is that the one lcoation that does my order correct is on the other side of town and the one that doesnt is close to my house. So it looks like Im going to conatct the owners and complain to them and see if that helps. If not I guess Ill have to go to the other location. Burgerjunkie
