I think I can answer that for you. SLO is Special Liquor Order for items that are not necessarily stocked but they are availble through a PLCB vendor that is ordered through an 800 number and shipped to a local store. It is charged up (or half) front and depending on the vendor and item, there may be a minimum but they can tell you on the phone at that time. I have had good experience with the SLO process. NB - not everything listed may still be available even though it is on the site. Hope that helps. Evan ← Lets ask the LCB Employee: Evan, you are pretty close but there are a few minor things. #1 is that you can also place the order at your local store with the shift supervisor (manager, assistant manager) (this is the preferred method because it lets us know to expect it and we can also contact the vendor sometimes to track things down if it seems that it is taking too long for it to get there.) #2 Yes, a deposit of 1/2 of the estimated price is required at the time the order is placed. No, we do not want the full price paid up front, because we cannot estimate the shipping and handling charges, and of course, the bottle price may change. #3 Some vendors do require minimum orders of 1/2 case or full case, and some of the listed items are no longer available due to being sold out, but the codes are not always removed from the system within a reasonable time. We still have some codes listed for regular items that have been closed out, and sold out for almost a year, in case the item is returned. #4 And this is the big one. Payment for the remainder of the price/s&h for the item is required when it is picked up from the receiving store, and the Vendor has up to 3 weeks from the time the order is placed to fill the order and get it to the store. Some times they have to order it in from their supplier also. We at the store will call you (the customer) the day it is received to inform you that it is here and what the exact remainder of the cost is. #5 Last one, No, none of the items is stocked by the LCB, and it is not always in hand at the vendor's warehouse either, so somethings may take a while to get in. Hope this helps some. Pol