← Seven years of booking at Gambero Rosso convinces me that the least stressful way for the non-Italian-fluent to book is via fax. It's always worked for us. Just remember to reconfirm (we do it by phone--or your hotel will do it for you) a day or two before. ← To kkwchan: So sorry that you are having trouble booking at Gambero Rosso. Not to be presumptuous, but are you certain that you have their correct contact information? To my knowledge, i signori Pierangelini eschew the web, so if you have found a web site, it may be for one of the many other eating places in Italy with the same name (some of them quite good in their own right, particularly Locanda Gambero Rosso in Bagno di Romagna). But I digress. The most accurate sources of contact information are the Michelin Red Guide and Ristoranti di Italia. They normally close during the winter months, so if you have tried contacting them during that time, your communication could have gone astray. The many times we have been there, la signora Pierangelini is very busy not only attending to the dining room but also the bookings. If your repeated attempts at direct communication have not been successful, then I suggest that you contact your hotel (I'm assuming you are a visitor to Italy, or to the Tuscan coast)--your concierge should be more than capable of booking a table for you. Just remember to reconfirm the day before. I do wish you luck. Despite the bashing that this restaurant sometimes endures, in our experience it has always lived up to our expectations and often exceeded them. We are not "special people" but we have always been treated with warmth and hospitality, not only by the owners and staff, but also by fellow diners. And the food? Well, the pigeon alone is worth the trek, year in and year out. And when we want to salivate on the keyboard, we bring up our pictures of last year's chef's menu (not the degustazione--the full blown "sorpesa" with an added course or pigeon)--to us, worth every Euro. As for wine selection, steer clear of the obvious (if excellent) selections and be guided by la signora--she has led us to many excellent and (relatively) affordable wines from the immediate area. Some have become favorites that we seek out in the U.S.