I've used the conditioning program a few times but haven't noticed a visible difference in the oil. That may be meaningless, though.
Do you have the manual soft air knob? Mine came with one and I have honestly never tried the programmable soft air, since the knob is so darn easy to use.
Any other problems with your unit? Mine does have a quirk--the display may go blank, or just half blank, until you power-cycle it. This only seems to happen if I interact with the control panel, eg changing programs, and then only if I leave it alone for a while.
If I just turn it on and operate it, I don't think it has ever blanked out. Makes me think it may be a software problem... Minipack suggested opening up the unit and re-seating the cables, which I have not yet tried.