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Forums Database Upgrade


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#1 Chris Hennes

Chris Hennes

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Posted 02 March 2014 - 06:18 AM

On Saturday, March 1 we upgraded the eG Forums database infrastructure to enable better support for non-US characters (diacritics, non-Latin characters, etc.). In some cases, particularly topic titles and usernames, it is possible that the conversion process broke pre-existing special characters: if you see one of these: �, please contact me via PM or e-mail and I will get it fixed to the correct character.

 

EDIT: You will see the occasional ï¿½ in place of a special character as you browse the forums. We're have identified the cause of the issue (thankfully, the correct character is still in the database!) and should have it resolved soon.

 

EDIT 2: See status update below for more info on special characters not showing up correctly.


Edited by Chris Hennes, 04 March 2014 - 12:10 AM.

Chris Hennes
Director of Operations
chennes@egullet.org


#2 Chris Hennes

Chris Hennes

    Director of Operations

  • manager
  • 8,183 posts
  • Location:Norman, Oklahoma

Posted 02 March 2014 - 11:01 AM

I've gotten reports of a number of glitches related to this upgrade: in general, there should not have been any changes to the way the forums display or work, so anything that you notice is a bug. I'd appreciate it if you'd send me a PM or e-mail noting these things.


Chris Hennes
Director of Operations
chennes@egullet.org


#3 Chris Hennes

Chris Hennes

    Director of Operations

  • manager
  • 8,183 posts
  • Location:Norman, Oklahoma

Posted 02 March 2014 - 01:53 PM

Update #2: If you are having difficulty with any of the "dynamic" functionality of the site (menus not appearing when you click, hidden posts not showing when you unhide them, etc.) please try clearing your browser's cache. In many cases your browser is hanging on to an old version of those scripts rather than using the new ones from our server.


Chris Hennes
Director of Operations
chennes@egullet.org


#4 Chris Hennes

Chris Hennes

    Director of Operations

  • manager
  • 8,183 posts
  • Location:Norman, Oklahoma

Posted 04 March 2014 - 12:08 AM

Update #3: Any special characters posted before yesterday should now all be displaying correctly. If you posted anything with an accent/diacritic yesterday and it's not showing up correctly please use the "Report" button beneath the post to alert the hosting team to the problem and they will fix it. Also, I think that showing hidden posts, as well as the "share" button should all work again. If you are still having trouble please PM or e-mail me. Finally, another reminder than theoretically nothing should appear to have changed, so if something has it's a bug, not a feature! Please PM me to let me know about it.


Chris Hennes
Director of Operations
chennes@egullet.org