Visited Montreal last weekend and booked a table for 3 several weeks before. It was at a very popular bistro for 630pm.
Arrived at the appointed time and the maitre d' advised I had booked a table for 2 and they could not seat my party. We left and went elsewhere.
I did not bother to print the confirming email for 3 and take it with me (the Opentable app showed the "current" 2).
Forwarded the confirming email to Opentable and they acknowledged the error and would investigate. Received a token points credit.
I suspect the restaurant just want the revenue from a full table of 4 rather than 3.
Is this happening in other areas, just Montreal or just to out of towners?
I am not posting the restaurant's name at this point, awaiting some explanation from them via Opentable.