The bad news:
The machine doesn't pull a vacuum unless I push down on the front part of the lid pretty hard to get it started. Also, it arrived without that top seal bar pushing thing installed to the lid; it was just lying inside and I had to put it together.
Sigh. The quality control of ARY is really not up to par. I'm going to send the second machine back, but I don't know if I should try to get a third unit (third time's a charm?) or just give up on ARY, and maybe see what the reviews on the new Polyscience 300 series unit is like once people start getting it. (Though that one is quite a bit more expensive, and since it's a newer product I bet it's going to have some first-run problems as well.)
Any suggestions? And thanks for all your help so far.
sounds more like a 'jarred loose in shipping' as opposed to a 'poor quality control issue' to me. as to the lid not sealing on it's own, check that it's nice and clean, and the gasket is nice and clean, and that you did get the top seal pad in place properly, so that there's plenty of space between it and the pop up seal bar. and call Gary if that doesn't fix it.
I love mine, perhaps you were bad in a previous life ;)
Maybe quality assurance is a better word rather than quality control. It couldn't have been jarred loose because it needed to be screwed in; the screws were screwed into the lid, the bar was lying on the bottom. In the first one I had, one of the hinges was not screwed in. Clearly these were oversights by whoever was the last person to check everything before packing. Either way, it is not confidence inspiring; nor are my unreturned emails that I sent with photos and videos.
It is not a minor lean that I put on it; I have to push down with quite a bit of weight to get it going -- I'd say i push down about 50 pounds of pressure -- and only on the very front of the lid, pushing on the handles does not work. In fact, I can only get enough leverage when it is on the floor; if it is on a table, I am unable to push down hard enough. So this will certainly not be an option in the long haul, nor do I feel confident about the lid holding up to this as the lid has already been documented to fail before other parts.
Anyway, I'll clean off the gasket and take a look at the pads and stuff and give Gary a call. I'm glad you and Chris are having such success with yours (and in fact, Chris's review here was key to my deciding on the unit) , but either because I was bad in a previous life or otherwise, I've not had great luck thus far. Too bad I already sent back the first one, or I'd swap the lids, and I'd have one fully functional unit!
Edited by kindofgreat, 26 February 2014 - 11:16 PM.