Food products are upscale. Lots of ethnic selections. Trader Joe-ish, but brand labels. Promising selection of produce with numerous signs, "More to come." Still more stocking to do, but good potential, especially if they keep long hours.
And if they get some folks behind the cash register with an iota of hospitality, personality. No welcoming. No asking how I liked the place? The extent of our interaction:
Two registers, one open. I stand there for about a minute while the guy chats with a friend. He only turns to me when the guy at the other register nudges him.
"You all did a great job remodeling."
"You going to bring in more local products from the area growers and processors?"
"Like Fair Food Farmstand at the market.
A totally disinterested, "Yeah."
That was it. Not even a thank you for the sale.
A neighborhood market with a 7-11 personality. Hopefully they will come to understand their concept, and warm up before they give too many poor first impressions.
Edited by Holly Moore, 23 April 2008 - 04:24 PM.